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Privacy Policy

1. Introduction

Grooming Boutique ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

We collect information you provide directly to us, such as when you complete a booking form or contact us. This may include your name, email address, phone number, postal address, and information about your dog(s). We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your bookings, communicate with you about your appointments, respond to your inquiries, and comply with legal obligations. We may also use your information to send you promotional materials, though you can opt out of these communications at any time.

4. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal obligations. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal information. You also have the right to restrict processing, object to processing, and request data portability. To exercise these rights, please contact us using the details provided below.

7. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date below.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at 07725 573163 or via our contact form on the website.

Last updated: February 2026