Client Grooming Policies

At The Grooming Boutique, we want every visit to be a safe, calm, and enjoyable experience for you and your dog. These policies help us deliver the highest standard of care. By booking an appointment with us, you agree to the following terms.

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1. Introduction 2. Booking & Appointment Policy 3. Cancellation & No-Show Policy 4. Late Arrival Policy 5. Drop-Off & Collection Policy 6. Matting & Coat Condition Policy 7. Puppy & First Groom Policy 8. Senior & Elderly Dog Policy 9. Pregnant & In-Season Dog Policy 10. Aggressive & Reactive Dog Policy 11. Health, Vaccination & Parasite Policy 12. Grooming Risks & Liability Policy 13. Emergency & Veterinary Authority Policy 14. Pricing & Payment Policy 15. Belongings & Accessories Policy 16. Photography & Social Media Policy 17. Data Protection & Privacy (GDPR) Policy 18. Complaints Procedure 19. Right to Refuse Service 20. Insurance & Professional Standards

Last updated: March 2026

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